You are here: » Customer care
Let us guide you to a solution
Internet Connection Troubleshooter
Is your internet connection unstable and are you experiencing fall outs? Get the solution in this guide.
» Start
Internet browser issues
If you are having problems with your internet browser, find the answers in this guide
» Start
E-Mail problems
If you are looking for assistance regarding Email Issues this is the place to get help
» Start
Product information
Broadband, telephone and tv packages. Internet security, TV channels.
» Start
Invoice issues
Ordering, upgrading services, payment options
» Start
Questions & answers
Top articles
  »  
  »  
  »  
  »  
  »  
 
Browser problems
»
I am not able to view any webpages even though I am connected to the Internet.
»
What is phishing?
»
I am unable to access secure websites.
»
What is Adware?
 
Security Issues
»
What is a virus?
»
What if you believe you already have a virus?
»
What is Spyware?
»
What is a firewall?
 
Administrative
»
Who can I contact if I continue having problems with my broadband service?
»
Can I connect more than one computer to the Internet with Broadband?
»
What happens to my internet dial-up account when I register for Broadband?
»
What is the procedure if I want to upgrade my Broadband account to a Broadband package bundled with voice?
 
Internet
»
Why can I get the 256k and 512k service but possibly not the 1Mb or 2Mb Broadband service?
»
What is Broadband?
»
Why did my registration fail after I was told I had passed the line test?
»
What is a Broadband modem?
 
Dezide ApS · Gasværksvej 5 · 9000 Aalborg · Denmark · Phone +45 9655 7370 · info@dezide.com